Terms & Conditions

Disclaimer

At Eau De Luxe, we are committed to providing only the highest quality products. Although some items might not be sourced directly from the manufacturers, we ensure that all our merchandise comes from reputable distributors, allowing us to offer our customers significant savings. Therefore, Eau De Luxe specifically disclaims any representation of being an authorized dealer or agent of the designers whose products are featured on our website. Additionally, Eau De Luxe denies any and all warranties, both expressed and implied, in relation to our website and its contents, including the products available for purchase. All contents on the Eau De Luxe website, including the merchandise offered for sale, are provided "as is". By using our services, customers acknowledge that they have read and agreed to all terms and conditions, and understand that Eau De Luxe is not liable for any harm that may arise from using our site. This includes, but is not limited to, direct, indirect, incidental, consequential, or punitive damages. Eau De Luxe does not guarantee that the information on our website is current, accurate, reliable, complete, or that the website will be uninterrupted or error-free. Customers must be 18 years or older to make purchases from Eau De Luxe. We reserve the right to refuse service to anyone at any time for any reason.

Copyright and Trademark Notice

Eau De Luxe, LLC

Under Title 17 of the United States Code, Eau De Luxe reserves all copyright rights. All content on the Eau De Luxe website, including images and text, is the property of Eau De Luxe, LLC.

Purchasing Terms and Conditions

By purchasing from Eau De Luxe, customers agree that transactions are governed by the laws of the state of New Jersey. Any disputes arising from purchases must be handled within the courts located in New Jersey. Eau De Luxe is a New Jersey Limited Liability Company and is obligated to collect sales tax for orders within New Jersey.

Terms of Sale

By placing an order, you are offering to purchase a product under the following terms and conditions. All orders are subject to availability and confirmation of the order price.

By submitting your order, you agree to Eau De Luxe's return and cancellation policy.

Dispatch times may vary based on availability and are subject to delays from postal services or unforeseen circumstances, for which we will not be responsible.

To contract with Eau De Luxe, you must be over 18 years of age and possess a valid credit or debit card. Eau De Luxe reserves the right to refuse any request. Once your order is accepted, we will confirm it via email. You confirm that all details you provide are true and accurate, that you are the authorized user of the credit or debit card used to place your order, and that there are sufficient funds to cover the cost of the goods.

The title of merchandise is transferred to the customer upon delivery to the carrier. Customers are responsible for all international brokerage fees, customs, and import duties of the destination country.

Pricing Information

Eau De Luxe may provide price comparisons for each item. The Manufacturer Suggested Retail Price (MSRP) is the list price provided by our distributing vendors. Eau De Luxe implies no representation that a considerable number of any item has been sold at the list price. Retail prices for items on Eau De Luxe may vary depending on the retailer and location. Due to our international sales, we cannot track items or predict their sale prices elsewhere.

Our "Your Savings" section shows the difference between the MSRP and Our Price, indicating the savings for our customers. Since retail prices vary, the exact amount of savings might not be immediately apparent. Customers are encouraged to perform pre-purchase price comparisons.

Eau De Luxe reserves the right to change prices and quantities without prior notification. Technical or price errors will be corrected upon discovery.

Product Description

While we strive to accurately represent our products, actual colors may vary depending on your monitor. Eau De Luxe does not guarantee that product descriptions are complete, accurate, reliable, or error-free. If a product is not as described, it may be returned for a refund in its unused condition.

Technical Lapses and Exclusions

The information on the Eau De Luxe website may include typographical errors or inaccuracies and may not always be complete or updated. We reserve the right to correct any errors, inaccuracies, and to change or update information at any time without prior notice.

Eau De Luxe apologizes for any inconvenience caused by these errors or inaccuracies. Customers not fully satisfied with a purchase due to a pricing error may return the product within 14 days in its original packaging.

E-Gift Certificates

Eau De Luxe offers E-Gift Certificates, the perfect gift for beauty and fragrance enthusiasts. These certificates never expire and can be used immediately upon receipt. Personalized messages can be included with e-mailed and mailed certificates.

E-Gift Certificates have no fees, do not expire, and can be used as cash on our website. They are redeemable after credit verification within 48 hours of purchase. Eau De Luxe reserves the right to cancel an E-Gift Certificate in cases of suspected fraudulent activity.

E-Gift Certificates are non-refundable. If lost, stolen, or undelivered, a replacement can be issued if the original has not been used.

Customers may apply E-Gift Certificate balances toward their store credit account for future purchases. The maximum purchase amount for an E-Gift Certificate is $500. Refunds on purchases made with E-Gift Certificates will be issued to a new E-Gift Certificate claim code.

Eau De Luxe E-Gift Certificates are issued by Eau De Luxe, LLC in the state of New Jersey.

Compliance with the Law

By purchasing or redeeming an Eau De Luxe E-Gift Certificate, customers confirm compliance with all applicable state and federal laws.

Comments and Feedback

Eau De Luxe values customer feedback and strives to continuously improve the quality of our service. We ask customers to be respectful and avoid vulgar or offensive language in comments and feedback. Eau De Luxe reserves the right to delete inappropriate comments.

By submitting comments, the contributor grants Eau De Luxe all rights to the content, including the right to use, distribute, and create derivative works.

Limits of Liability

Eau De Luxe, LLC, and its affiliates shall not be liable for any direct or indirect damages arising from the use or inability to use our website.

This limitation of liability applies to all damages of any kind, including data loss, lost profits, and other losses, regardless of whether Eau De Luxe was advised of the possibility of such damages.

In case of dissatisfaction with the Eau De Luxe website or any content, discontinuation of use is at the user's discretion.

Eau De Luxe, LLC, is not responsible for any trademark issues related to international brands.

E-Mail Submissions

Eau De Luxe sends promotional emails only to those who have opted in. Users may opt-out of receiving future emails by contacting us or through their user account settings.

Ordering Process

Details are provided on how to place an order, find specific items, search by brand or category, and the accepted payment methods. Information on credit card charges, sales tax, and our price match policy is also included.

Cancellation Policy

Orders can be canceled under certain conditions. If an order has already been shipped, it cannot be canceled. Cancellations must be requested via email.

Backordered, Discontinued, & Out of Stock Items

Eau De Luxe maintains an up-to-date inventory and will notify customers if an item is backordered, discontinued, or out of stock.

Damaged, Incorrect, or Absent Items

Eau De Luxe assumes responsibility for items that are dispatched in a damaged state. However, once delivery is completed, we cannot accept responsibility for any subsequent damage to the items.